The worst job I ever worked was in the food industry. I can’t quite remember what the name of the
establishment was, but it was owned by a Nigerian woman. She was very nice and she depended on me
heavily, as she was just opening and hadn’t had a lot of people working for
her. My friend told me about the job, I
went to meet with the owner, there was not application or interview. I was given a shirt and put to work. “A job offer is a formal invitation to become an employee on a
certain date with specified duties and compensation… Job offers should provide
clear and detailed information and may be contingent on completion of
screening.” (Human Resources, Quality Service & Training,
Hospitality and Restaurant Marketing, pg. 429).
There was also no training, it was kind of “do this” or “do that”, and I
did as she asked. “All employees whose
job influences the quality level of the guests’ experiences (in other words,
everyone!) should have access to specific, well-developed, and ongoing training
programs.” (Human Resources,
Quality Service & Training, Hospitality and Restaurant Marketing, pg.
35). I worked for this lady for 3 weeks
and never got a compensated for my work.
When I asked her about pay, she said she hadn’t made enough money to pay
anybody, so I quit. The best job I have
worked has to be one of my current jobs.
The management is excellent, my co-workers are great and its an
environment where I feel appreciated as an employee. Everyone is eager to help and the workplace
is very clean and inviting. “A well-managed
brand also includes the way its managers care for it, the manner in which
employees believe in it, and even the ways in which guests embrace it. When managers understand and are committed to
a well-conceived brand, the results can be powerful and positive. That is
because, in the minds of consumers, a quality brand offers the most value for
the best price.” (Human Resources, Quality & Service Training,
Hospitality and Restaurant Marketing, Pg.23)
Wednesday, July 27, 2016
EOC: (wk. 2) Sweet Charity; What she did right, what she did wrong.
On the “Sweet Charity” film, I think the actress was very
ambitious as she decided that she was fed up with her line of work and went
after something different, something better.
She needed a change. I think she
should have researched the way women dress in the work place and what actually
happens in the interview. “Managers have many
responsibilities as they recruit, screen, and select the best employees for
their operation. Actually, this work begins long before they announce position
vacancies. They must develop important recruitment and selection tools that can
be used to find the best talent.” (Human Resources, Quality Service &
Training, Hospitality & Restaurant Marketing pg. 399). I also feel that she lacked a lot of
confidence in herself and in her abilities.
She should have asked the head hunter if there were training options
available for her to sharpen her craft. “…managers who are
committed to training will most often find their staff members committed to
providing the quality products and service levels that will lead to their
establishment’s success.” (Human Resources, Quality Service & Training,
Hospitality& Restaurant Marketing pg. 35) Had she asked about
training, which businesses are required to offer, she could have learned that
she could further her education, she could have found out if there were any
classes that taught her how to do any of the tasks he asked her if she knew how
to do. “Effective training
identifies quality standards and helps employees work at levels that meet
quality requirements… Training can help make employees more confident in their
skills and that helps make them more able to be customer-oriented.” (Human
Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 236) Training would have assisted her in many ways; teaching
her skills that she didn’t possess in order to further her career.
Wednesday, July 20, 2016
EOC: (wk. 1) My Voice
Lover of EVERYTHING fashion: I'm
very detail oriented I LOVE to read, travel and learn new things. Fashion has always and forever been a huge
part of my life. While growing up, I was
viewed by my family and friends to have a weird or quirky sense of style. People would ask me what made me put things
together. Sometimes kids would laugh at
me for what I chose to wear to school because it was different. Sometimes I got praised for being
unique. No matter what, I have always
proud of myself for standing out. I
never let what anybody thought or said about me change anything about myself. I have always embraced my differences as my
special “mark” that I leave behind. This
uniqueness has lead to me becoming the go to person by my family when it comes
to fashion choices they make. I’ve been
called on to style people for events, photoshoots for clothing companies, visual
merchandising projects at retail operations in which I’ve worked and my
opinions have been considered when making final selections for seasonal clothing
lines. As a fashion major, I spend a lot of time
defending why I chose this path, people don’t understand what types of
opportunities are available in the fashion industry, but when I explain my
passion, they get it. Fashion is not
just a vain thing. It’s all around us if
we take a minute to look around and see what is really in front of us. Fashion is
all around us and it can’t be ignored.
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