EOC (wk. 8) "Nine to Five"

In the movie, “Nine to Five”, there were so many issues in the workplace.  There was a new secretary starting and on her first day, she was improperly trained.  The lady who trained her was unhappy in the workplace because she was the office manager and she repeatedly trained men under her who kept getting promoted over her because nobody respected women enough to take them seriously.  As a result of this, the office manager was rude, she didn’t take the time to properly train and she gossiped about other employees.  There was a lady in the office who was an alcoholic and she drank on the job.    There was also a woman who was accused of sleeping with her boss because of the way she dressed and her friendly personality.  Also, because she was such a nice person, her boss made inappropriate sexual advances towards her and offered her a gift.  Not only was this inappropriate because he was her boss, it was also very inappropriate because he was a married man.  He also spread rumors around the office that he was sleeping with his secretary and a lot of the women in the office treated her poorly because of this.  He also stole ideas from his office manager and presented them to the executives as his own, not giving her credit for her ideas and innovative ways to run the office more smoothly.  He was also unkind to the workers and did not allow them to have family photos and the office was not a very welcoming environment as a workplace.  On top of all of this, he was embezzling money and supplies form the company.  These things are completely unacceptable in any workplace.  The women were able to turn the office around.  They made innovations for the workers, allowed handicapped people to work, gave better benefits, assisted with childcare and created an all-around ideal working environment for the office.        

BOC (wk. 8) Soft Skills

BOC Week 8: Five plus Five Soft Skills

"My knowledge of wardrobe styling and fashion analysis allows me to have good customer service when assisting clients with product."

"Being knowledgeable of fashion trends and the products of brand in which I work for allows me to become the credible expert my clients need and trust to help them make final decisions on what to purchase."

"Honesty and integrity allow my clients to realize that It's not about the sale, but about meeting their needs."

"Being educated and working in the fashion industry allows me to assist others when choosing options that pertain to fashion."

"Communication is important when dealing with clients and retail team.  My ability to communicate with clients and my team in a retail operation has made for an ideal workplace and happy clients.

EOC (wk. 7) 3 Resume Objectives

Experienced in customer service as a retail professional, wardrobe styling and visual merchandising.  Educated in Fashion and retail management.  Knowledgeable in trend forecasting, fashion analysis and re-creating visual displays throughout a retail operation.     

Educated in fashion and retail management.  Experienced retail professional as it relates to sales and visual merchandising.  Great interpersonal and customer service skills.  Dedicated and loyal , dependable and responsible.      

Educated in the Fashion industry as it pertains to trend watching, visual merchandising and fashion styling.  Experienced in customer service and retail operations.  Excellent eye for detail as a wardrobe stylist.

EOC (wk. 6) Job Analysis

In Store Visual Merchandiser/ Keyholder
Ted Baker London 15 reviews - Las Vegas, NV

Full Time In Store Visual Merchandiser/ Keyholder – Las Vegas Fashion Show Job Type: Full-time This job posting is asking for a "keyholder" may possibly have some supervisory obligations.  Keyholders are usually allowed to open and close the store, and even though the job is for a visual merchandiser, some supervisory duties may have to be performed.  "Building good working relationships involves being clear and honest...employees support supervisors they trust." (Human Resources, Quality Service & Training Hospitality & Restaurant Marketing pg. 470).  The relationship between the sales staff and keyholder is very important.  There must be mutual respect.  The keyholder and visual merchandiser may be responsible for training employees on standards as far as how the sales floor should be set up, how merchandise should be handled and how the sales floor should be maintained.  A bad relationship can ruin the integrity of the brand, and cause a disconnect as well as the sales floor not being maintained to standard which makes the entire business look bad.  "Planning a positive, productive work environment involves a range of activities.  It begins with creating a clear vision of the kind of workplace that is desired and then making plans to get there." (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 474).  The job description also calls for Communication skills.  "Clear and frequent communication about what employees should do and how it should be done makes it easier for employees to align their work with the supervisor's goals." (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 475.)  Proper communication is very important as it can help or hinder a business.  It is one of the main skills one must have in order to succeed in the workplace.

EOC: (wk. 5) 3 Tweets

Tweet 1:

“H&M Casts Ashley Graham, But Won’t Sell Plus Sizes In-Store”

Ashley Graham, a plus sized model is all over the fall look book for H&M’s new line.  The shocker is this: while showing admiration and appreciation to our plus-sized woman, the plus-sized clothing will not be available in stores.  Its only available online.  Most women, plus sized included, need to try on clothing before purchasing.  Only selling online will create for a lot of returned merchandise if it doesn’t fit correctly.  While H&M is applauded for featuring Ashley, a big “no Bueno” is issued for not accommodating women that look like her and wear the sizes she wears.

Tweet 2:

“Activists Are Targeted For Their Beliefs - And How They Dress”

The media, cops and even Wall Street executives are criticizing Black Lives Matter activists for their clothing.  One man was criticized that he was wearing an apple watch while protesting the oppression of his people.  I find this very odd because when did the way someone is dressed have anything to do with a cause they want to fight for?  Have we become so shallow and have nothing else to talk about that we have started to judge what an activist is wearing and saying that they are unfit to fight for a cause they believe in?  Must they look poor or unkempt in order to be able to protest?  I’m not sure of what angle this is coming from, but it definitely makes one realize that until people start sweating small things that don’t matter, the things that do such as black lives, will continue to be ignored and disregarded.

Tweet 3:

“How to report social media harassment: a practical guide”

With all of the recent social media trolling that’s been going on lately, the worst being Leslie James, this is a refreshing take on how people who are bullied via social media can get the help that they need.  When people can hide behind a screen and not have to say things to a person’s face, they can be pretty cruel with the insults.  They don’t stop at insulting a person’s performance, no, they go further and insult them for things that they cannot control, like the color of their skin, how they look and making fun of disabilities they may have.  This article can help a person that is in this situation who may not have a platform as large as a celebrity’s…someone who will fall under the radar.  This guide can help someone who may have thought they were worthless see that there is help.  It tells you how to document the incident, how to properly present it to law enforcement and how to file a report with Twitter.   

EOC: (wk. 4)

In the hospitality industry, cleanliness is very important.  This industry has very strict rules when it comes to handling and preparing for their guests.  “All restaurant and foodservice employees work around food. Therefore, it is important to ensure that all employees meet all applicable health requirements of the job.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 424) Guests must feel that their food has been prepared in a clean environment with the preparer practicing the proper protocol.  Personal hygiene is a controllable factor that every employee must have control over.  Being neat and clean is very important.  Most businesses shy away from hiring people with issues with narcotics.  This is a controllable factor as well.  Abusing narcotics is a federal offence and can cause issues for the employer and the employee.  It can also negatively affect a person’s job and the image of the business.  Employers are allowed to drug screen employees before hiring to make sure that they are healthy and free of drugs.  “State and local health laws vary, so it is important to know and comply with all applicable laws regarding mandatory or voluntary employee testing.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 424) Restaurants and hotels want their customers to feel that they follow all guidelines when it comes to the health of their customers.  Sometimes, a tattoo can cause customers to feel a certain way about an establishment, especially if it is offensive to others.  A tattoo is also a controllable factor.  Most establishments ask that tattoos are able to be covered so that everyone is protected.  “The Equal Employment Opportunity Commission (EEOC) and other government agencies enforce laws that ensure everyone gets a fair chance at any job opening.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 414) A scar is an uncontrollable factor and should not negatively affect anyone being considered for a job.   

EOC: (wk. 3) Discharming Man

I feel that the purpose for www.workplacefairness.org is to inform people of their rights and to demonstrate that discrimination for any reason is unacceptable in the workplace.  “Discrimination is the act of treating persons unequally for reasons that do not relate to their abilities, including race, color, religion, gender, national origin, age, and mental or physical abilities.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 385) No person should be treated badly for things that they cannot control or a misconception a person may have about a specific, gender or group of people.  “The work environment should be one in which all employees feel comfortable to do their job without being mocked, criticized, or mistreated on the basis of differences from other employees.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 385) Www.workplacefairness.org is sponsored by a group of attorneys who support workplace fairness and are ready to lend a helping hand to inform people of the laws that prohibit wrongful treatment.  The NELA knows firsthand what the law is and how to assist others who may not know what their rights are when it comes to their jobs.  Information about workplace rights, Programs for various learning opportunities and access to an attorney are a few of the resources provided on the site.  These can be very beneficial to someone who has been wrongly mistreated or stereotyped in their place of work.   “Stereotypes are beliefs about particular groups that assume all members of that group are the same. They often can alter a person’s behaviors toward a group and negatively impact that group.” (Human Resources, Quality Service & Training, Hospitality & Restaurant Marketing pg. 385) A person can be treated wrongly because of the color of their skin, by someone who may have been mistreated by someone who is the same race.  This is a good reason to contact the NELA to learn what should be done or how to proceed with properly handling the situation.  Managers must immediately handle the situation by diffusing it so that no one feels uncomfortable at work.