EOC: (wk.1) Best & Worst Jobs.

The worst job I ever worked was in the food industry.  I can’t quite remember what the name of the establishment was, but it was owned by a Nigerian woman.  She was very nice and she depended on me heavily, as she was just opening and hadn’t had a lot of people working for her.  My friend told me about the job, I went to meet with the owner, there was not application or interview.  I was given a shirt and put to work.  “A job offer is a formal invitation to become an employee on a certain date with specified duties and compensation… Job offers should provide clear and detailed information and may be contingent on completion of screening.” (Human Resources, Quality Service & Training, Hospitality and Restaurant Marketing, pg. 429).  There was also no training, it was kind of “do this” or “do that”, and I did as she asked.  “All employees whose job influences the quality level of the guests’ experiences (in other words, everyone!) should have access to specific, well-developed, and ongoing training programs.”  (Human Resources, Quality Service & Training, Hospitality and Restaurant Marketing, pg. 35).  I worked for this lady for 3 weeks and never got a compensated for my work.  When I asked her about pay, she said she hadn’t made enough money to pay anybody, so I quit.  The best job I have worked has to be one of my current jobs.  The management is excellent, my co-workers are great and its an environment where I feel appreciated as an employee.  Everyone is eager to help and the workplace is very clean and inviting.  “A well-managed brand also includes the way its managers care for it, the manner in which employees believe in it, and even the ways in which guests embrace it.  When managers understand and are committed to a well-conceived brand, the results can be powerful and positive. That is because, in the minds of consumers, a quality brand offers the most value for the best price.” (Human Resources, Quality & Service Training, Hospitality and Restaurant Marketing, Pg.23)