Wednesday, September 14, 2016
Wednesday, September 7, 2016
EOC (wk. 9) "The Apartment"
One of the main forms of harassment in the movie, “The Apartment” was quid pro
quo. “…this for that, quid pro quo
harassment occurs when one person asks for either expressly or implied sexual
favors from another person as a condition of that person’s employment or
advancement or to prevent tangible employment detriment.” (Human
Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 570). The main executive
of the company gave the main character, Mr. Baxter, several promotions as long
as he allowed him to use his apartment to entertain other women outside of his
marriage. Not only did the head
executive do this, other executives of the company did this as well. Mr. Baxter spent a lot of time at work
tending to the activities of these men in order to get a good word put in for
him to get a promotion. He was
blackmailed by several of the men in his office. This created a hostile work environment. “This is an atmosphere that is characterized by unwanted sexually
demeaning or intimidating behaviors in which a person is treated poorly or
feels uncomfortable.” (Human Resources, Quality Service & Training,
Hospitality &Restaurant Marketing pg. 570).
Not only was Mr. Baxter uncomfortable, so were a lot of the women in the
office. There was unwanted sexual
advances and inappropriate touching. “Sexual harassment includes men
harassing women, women harassing men, men harassing men and women harassing
women. The best managers want to
encourage normal, friendly interactions and other social behaviors that create
a welcoming workplace environment.” (Human Resources, Quality Service
& Training, Hospitality & Marketing pg. 571). Every form of harassment stated in the text
was violated in the film. There were a
lot of inappropriate conversations and actions occurring in the office. There were no policies against harassment in
the movie.
Wednesday, August 31, 2016
EOC (wk. 8) "Nine to Five"
In the movie, “Nine to Five”, there were so many issues in
the workplace. There was a new secretary
starting and on her first day, she was improperly trained. The lady who trained her was unhappy in the
workplace because she was the office manager and she repeatedly trained men
under her who kept getting promoted over her because nobody respected women
enough to take them seriously. As a
result of this, the office manager was rude, she didn’t take the time to
properly train and she gossiped about other employees. There was a lady in the office who was an alcoholic
and she drank on the job. There was also a woman who was accused of
sleeping with her boss because of the way she dressed and her friendly personality. Also, because she was such a nice person, her
boss made inappropriate sexual advances towards her and offered her a
gift. Not only was this inappropriate
because he was her boss, it was also very inappropriate because he was a
married man. He also spread rumors
around the office that he was sleeping with his secretary and a lot of the
women in the office treated her poorly because of this. He also stole ideas from his office manager
and presented them to the executives as his own, not giving her credit for her
ideas and innovative ways to run the office more smoothly. He was also unkind to the workers and did not
allow them to have family photos and the office was not a very welcoming
environment as a workplace. On top of
all of this, he was embezzling money and supplies form the company. These things are completely unacceptable in
any workplace. The women were able to
turn the office around. They made
innovations for the workers, allowed handicapped people to work, gave better
benefits, assisted with childcare and created an all-around ideal working
environment for the office.
BOC (wk. 8) Soft Skills
BOC Week 8: Five plus Five Soft Skills
"My knowledge of wardrobe styling and fashion analysis allows me to have good customer service when assisting clients with product."
"Being knowledgeable of fashion trends and the products of brand in which I work for allows me to become the credible expert my clients need and trust to help them make final decisions on what to purchase."
"Honesty and integrity allow my clients to realize that It's not about the sale, but about meeting their needs."
"Being educated and working in the fashion industry allows me to assist others when choosing options that pertain to fashion."
"Communication is important when dealing with clients and retail team. My ability to communicate with clients and my team in a retail operation has made for an ideal workplace and happy clients.
"My knowledge of wardrobe styling and fashion analysis allows me to have good customer service when assisting clients with product."
"Being knowledgeable of fashion trends and the products of brand in which I work for allows me to become the credible expert my clients need and trust to help them make final decisions on what to purchase."
"Honesty and integrity allow my clients to realize that It's not about the sale, but about meeting their needs."
"Being educated and working in the fashion industry allows me to assist others when choosing options that pertain to fashion."
"Communication is important when dealing with clients and retail team. My ability to communicate with clients and my team in a retail operation has made for an ideal workplace and happy clients.
EOC (wk. 7) 3 Resume Objectives
Experienced in customer service as a retail professional,
wardrobe styling and visual merchandising.
Educated in Fashion and retail management. Knowledgeable in trend forecasting, fashion
analysis and re-creating visual displays throughout a retail operation.
Educated in fashion and retail management. Experienced retail professional as it relates
to sales and visual merchandising. Great
interpersonal and customer service skills.
Dedicated and loyal , dependable and responsible.
Educated in the Fashion industry as it pertains to trend
watching, visual merchandising and fashion styling. Experienced in customer service and retail
operations. Excellent eye for detail as
a wardrobe stylist.
EOC (wk. 6) Job Analysis
In Store Visual Merchandiser/ Keyholder
Ted Baker London 15 reviews - Las Vegas, NV
Ted Baker London 15 reviews - Las Vegas, NV
Full Time In Store Visual Merchandiser/ Keyholder – Las Vegas Fashion Show Job Type: Full-time
This job posting is asking for a "keyholder" may
possibly have some supervisory obligations.
Keyholders are usually allowed to open and close the store, and even
though the job is for a visual merchandiser, some supervisory duties may have
to be performed. "Building good working relationships involves being clear and
honest...employees support supervisors they trust." (Human
Resources, Quality Service & Training Hospitality & Restaurant Marketing
pg. 470). The relationship between the
sales staff and keyholder is very important.
There must be mutual respect. The
keyholder and visual merchandiser may be responsible for training employees on
standards as far as how the sales floor should be set up, how merchandise
should be handled and how the sales floor should be maintained. A bad relationship can ruin the integrity of
the brand, and cause a disconnect as well as the sales floor not being
maintained to standard which makes the entire business look bad. "Planning a
positive, productive work environment involves a range of activities. It begins with creating a clear vision of the
kind of workplace that is desired and then making plans to get there."
(Human Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 474). The job description
also calls for Communication skills. "Clear and frequent communication about what
employees should do and how it should be done makes it easier for employees to
align their work with the supervisor's goals." (Human Resources,
Quality Service & Training, Hospitality & Restaurant Marketing pg.
475.) Proper communication is very
important as it can help or hinder a business.
It is one of the main skills one must have in order to succeed in the
workplace.
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Wednesday, August 10, 2016
EOC: (wk. 5) 3 Tweets
Tweet 1:
“H&M Casts Ashley Graham, But Won’t Sell Plus Sizes
In-Store”
Ashley Graham, a plus sized model is all over the fall look
book for H&M’s new line. The shocker
is this: while showing admiration and appreciation to our plus-sized woman, the
plus-sized clothing will not be available in stores. Its only available online. Most women, plus sized included, need to try
on clothing before purchasing. Only
selling online will create for a lot of returned merchandise if it doesn’t fit
correctly. While H&M is applauded
for featuring Ashley, a big “no Bueno” is issued for not accommodating women
that look like her and wear the sizes she wears.
Tweet 2:
“Activists Are Targeted For Their Beliefs - And How They
Dress”
The media, cops and even Wall Street executives are
criticizing Black Lives Matter activists for their clothing. One man was criticized that he was wearing an
apple watch while protesting the oppression of his people. I find this very odd because when did the way
someone is dressed have anything to do with a cause they want to fight
for? Have we become so shallow and have
nothing else to talk about that we have started to judge what an activist is
wearing and saying that they are unfit to fight for a cause they believe in? Must they look poor or unkempt in order to be
able to protest? I’m not sure of what
angle this is coming from, but it definitely makes one realize that until
people start sweating small things that don’t matter, the things that do such
as black lives, will continue to be ignored and disregarded.
Tweet 3:
“How to report social media harassment: a practical guide”
With all of the recent social media trolling that’s been
going on lately, the worst being Leslie James, this is a refreshing take on how
people who are bullied via social media can get the help that they need. When people can hide behind a screen and not
have to say things to a person’s face, they can be pretty cruel with the
insults. They don’t stop at insulting a
person’s performance, no, they go further and insult them for things that they
cannot control, like the color of their skin, how they look and making fun of
disabilities they may have. This article
can help a person that is in this situation who may not have a platform as
large as a celebrity’s…someone who will fall under the radar. This guide can help someone who may have
thought they were worthless see that there is help. It tells you how to document the incident,
how to properly present it to law enforcement and how to file a report with
Twitter.
EOC: (wk. 4)
In the hospitality industry, cleanliness is very important. This industry has very strict rules when it
comes to handling and preparing for their guests. “All restaurant
and foodservice employees work around food. Therefore, it is important to
ensure that all employees meet all applicable health requirements of the job.”
(Human Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 424) Guests must feel that their food has been prepared in
a clean environment with the preparer practicing the proper protocol. Personal hygiene is a controllable factor
that every employee must have control over.
Being neat and clean is very important. Most businesses shy away from hiring people
with issues with narcotics. This is a
controllable factor as well. Abusing
narcotics is a federal offence and can cause issues for the employer and the
employee. It can also negatively affect
a person’s job and the image of the business.
Employers are allowed to drug screen employees before hiring to make
sure that they are healthy and free of drugs.
“State and local health laws vary, so it is
important to know and comply with all applicable laws regarding mandatory or
voluntary employee testing.” (Human Resources, Quality Service & Training,
Hospitality & Restaurant Marketing pg. 424) Restaurants and hotels
want their customers to feel that they follow all guidelines when it comes to the
health of their customers. Sometimes, a
tattoo can cause customers to feel a certain way about an establishment,
especially if it is offensive to others.
A tattoo is also a controllable factor.
Most establishments ask that tattoos are able to be covered so that
everyone is protected. “The Equal Employment Opportunity Commission (EEOC) and
other government agencies enforce laws that ensure everyone gets a fair chance
at any job opening.” (Human Resources, Quality Service & Training,
Hospitality & Restaurant Marketing pg. 414) A scar is an
uncontrollable factor and should not negatively affect anyone being considered
for a job.
EOC: (wk. 3) Discharming Man
I
feel that the purpose for www.workplacefairness.org
is to inform people of their rights and to demonstrate that discrimination for
any reason is unacceptable in the workplace.
“Discrimination
is the act of treating persons unequally for reasons that do not relate to
their abilities, including race, color, religion, gender, national origin, age,
and mental or physical abilities.” (Human Resources, Quality Service &
Training, Hospitality & Restaurant Marketing pg. 385) No person
should be treated badly for things that they cannot control or a misconception
a person may have about a specific, gender or group of people. “The work environment should be one in which
all employees feel comfortable to do their job without being mocked,
criticized, or mistreated on the basis of differences from other employees.”
(Human Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 385) Www.workplacefairness.org
is sponsored by a group of attorneys who support workplace fairness and are
ready to lend a helping hand to inform people of the laws that prohibit
wrongful treatment. The NELA knows
firsthand what the law is and how to assist others who may not know what their
rights are when it comes to their jobs.
Information about workplace rights, Programs for various learning
opportunities and access to an attorney are a few of the resources provided on
the site. These can be very beneficial
to someone who has been wrongly mistreated or stereotyped in their place of
work. “Stereotypes are beliefs about
particular groups that assume all members of that group are the same. They
often can alter a person’s behaviors toward a group and negatively impact that
group.” (Human Resources, Quality Service & Training, Hospitality &
Restaurant Marketing pg. 385) A person can be treated wrongly because of
the color of their skin, by someone who may have been mistreated by someone who
is the same race. This is a good reason
to contact the NELA to learn what should be done or how to proceed with
properly handling the situation.
Managers must immediately handle the situation by diffusing it so that
no one feels uncomfortable at work.
Wednesday, July 27, 2016
EOC: (wk.1) Best & Worst Jobs.
The worst job I ever worked was in the food industry. I can’t quite remember what the name of the
establishment was, but it was owned by a Nigerian woman. She was very nice and she depended on me
heavily, as she was just opening and hadn’t had a lot of people working for
her. My friend told me about the job, I
went to meet with the owner, there was not application or interview. I was given a shirt and put to work. “A job offer is a formal invitation to become an employee on a
certain date with specified duties and compensation… Job offers should provide
clear and detailed information and may be contingent on completion of
screening.” (Human Resources, Quality Service & Training,
Hospitality and Restaurant Marketing, pg. 429).
There was also no training, it was kind of “do this” or “do that”, and I
did as she asked. “All employees whose
job influences the quality level of the guests’ experiences (in other words,
everyone!) should have access to specific, well-developed, and ongoing training
programs.” (Human Resources,
Quality Service & Training, Hospitality and Restaurant Marketing, pg.
35). I worked for this lady for 3 weeks
and never got a compensated for my work.
When I asked her about pay, she said she hadn’t made enough money to pay
anybody, so I quit. The best job I have
worked has to be one of my current jobs.
The management is excellent, my co-workers are great and its an
environment where I feel appreciated as an employee. Everyone is eager to help and the workplace
is very clean and inviting. “A well-managed
brand also includes the way its managers care for it, the manner in which
employees believe in it, and even the ways in which guests embrace it. When managers understand and are committed to
a well-conceived brand, the results can be powerful and positive. That is
because, in the minds of consumers, a quality brand offers the most value for
the best price.” (Human Resources, Quality & Service Training,
Hospitality and Restaurant Marketing, Pg.23)
EOC: (wk. 2) Sweet Charity; What she did right, what she did wrong.
On the “Sweet Charity” film, I think the actress was very
ambitious as she decided that she was fed up with her line of work and went
after something different, something better.
She needed a change. I think she
should have researched the way women dress in the work place and what actually
happens in the interview. “Managers have many
responsibilities as they recruit, screen, and select the best employees for
their operation. Actually, this work begins long before they announce position
vacancies. They must develop important recruitment and selection tools that can
be used to find the best talent.” (Human Resources, Quality Service &
Training, Hospitality & Restaurant Marketing pg. 399). I also feel that she lacked a lot of
confidence in herself and in her abilities.
She should have asked the head hunter if there were training options
available for her to sharpen her craft. “…managers who are
committed to training will most often find their staff members committed to
providing the quality products and service levels that will lead to their
establishment’s success.” (Human Resources, Quality Service & Training,
Hospitality& Restaurant Marketing pg. 35) Had she asked about
training, which businesses are required to offer, she could have learned that
she could further her education, she could have found out if there were any
classes that taught her how to do any of the tasks he asked her if she knew how
to do. “Effective training
identifies quality standards and helps employees work at levels that meet
quality requirements… Training can help make employees more confident in their
skills and that helps make them more able to be customer-oriented.” (Human
Resources, Quality Service & Training, Hospitality & Restaurant
Marketing pg. 236) Training would have assisted her in many ways; teaching
her skills that she didn’t possess in order to further her career.
Wednesday, July 20, 2016
EOC: (wk. 1) My Voice
Lover of EVERYTHING fashion: I'm
very detail oriented I LOVE to read, travel and learn new things. Fashion has always and forever been a huge
part of my life. While growing up, I was
viewed by my family and friends to have a weird or quirky sense of style. People would ask me what made me put things
together. Sometimes kids would laugh at
me for what I chose to wear to school because it was different. Sometimes I got praised for being
unique. No matter what, I have always
proud of myself for standing out. I
never let what anybody thought or said about me change anything about myself. I have always embraced my differences as my
special “mark” that I leave behind. This
uniqueness has lead to me becoming the go to person by my family when it comes
to fashion choices they make. I’ve been
called on to style people for events, photoshoots for clothing companies, visual
merchandising projects at retail operations in which I’ve worked and my
opinions have been considered when making final selections for seasonal clothing
lines. As a fashion major, I spend a lot of time
defending why I chose this path, people don’t understand what types of
opportunities are available in the fashion industry, but when I explain my
passion, they get it. Fashion is not
just a vain thing. It’s all around us if
we take a minute to look around and see what is really in front of us. Fashion is
all around us and it can’t be ignored.
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